DELIVERY

All orders placed at www.mttape.com.sg will be shipped out in 1-2 business days for Singapore delivery address, the rest will be shipped out on 3-5 business days. Orders placed after 12pm shall be processed on next business day.
 

Local

Ninjavan:
Purchase below $20: $3.50
Purchase above $20: FREE
Estimated transit time is 2-4 working days.

SingPost Normal Mail service is temporarily disabled due to long delivery time during this pandemic

 

International

Currently we only ship to Malaysia and Brunei.
The shipping charge will be calculated automatically based on the weight of the item(s) in your cart.

If you want to get a more reliable/faster service, please contact us to quote for the express shipping cost.

Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local Customs officer for further information.
 

RETURN

Purchased items may be returned within 7 days for exchange with no questions asked provided the product is not opened, is returned in its original packaging and comes with its receipt with the EXCEPTION for sale item that is not returnable or refundable.

Items that are damaged or defective can be returned within 7 days from the date of receipt for exchange if it comes with its original purchase receipt and packaging.

If your parcel is being returned to us due to any reason such as:

Unclaimed
Incomplete/Insufficient Address
Undeliverable as Addressed
Refused, etc…

only once the parcel arrives back to our office we will refund for the purchase price of the products minus the shipping cost, applied to free shipping orders as well.